Performing a Hard Refresh

Occasionally, you might need to perform a hard refresh in your browser to ensure you're running the latest version of Roslin's JavaScript. Here's a simple guide on how to do it in several major browsers.

Google Chrome:

  1. On a PC: Hold down 'CTRL' and press 'F5', or hold 'CTRL' and click the 'Reload' button.
  2. On a Mac: Hold down 'Shift' and click the 'Reload' button, or hold 'Command', 'Shift', and press 'R'.

Mozilla Firefox:

  1. On a PC: Hold down 'CTRL' and press 'F5', or hold 'CTRL' and 'Shift', and then press 'R'.
  2. On a Mac: Hold down 'Command' and 'Shift', then press 'R'.

Safari:

  1. Hold down 'Option' and 'Command', then press 'E' to empty the cache. After that, hold down 'Command' and press 'R' to refresh the page.

Microsoft Edge:

  1. On a PC: Hold down 'CTRL' and press 'F5', or hold 'CTRL' and click the 'Reload' button.
  2. On a Mac: Hold down 'Shift' and click the 'Reload' button, or hold 'Command', 'Shift', and press 'R'.

Opera:

  1. On a PC: Hold down 'CTRL' and 'Shift', then press 'R'.
  2. On a Mac: Hold down 'Command', 'Shift', and press 'R'.

This hard refresh will force your browser to ignore its cached content and retrieve the latest content from the Roslin website. This is particularly useful when we've released new updates that your browser might have yet to pick up with a regular refresh.

If you're still having trouble after trying a hard refresh, please don't hesitate to contact our support team at support@roslinlab.com for more help.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us